Delivery Information

Deliveries - Coronavirus Impact - Important - Occasional Delivery Delays

See our Coronavirus News Update 

Dispatch Timescales

(Dispatch timing is how long it takes to process and pack your order, and handover to the courier or Royal Mail)

We aim to dispatch all orders (excluding bikes) within 2 days, and the majority are dispatched within 1 day.

If it will take longer than 2 working days to dispatch your order we will let you know.

We dispatch every day Monday to Friday. We do not dispatch on Saturday or Sunday.

Orders received after 1530hrs on a Friday will be dispatched the following Monday.

Free UK Delivery on Orders over £50 

If your order is more than £50 we ship your item(s) free using a first class tracked service to most locations within the UK Mainland.

Timescale for free deliveries is typically 1 to 2 working days, note this is dependant on the courier. 

Bike Deliveries

Typical dispatch timescales for bikes is 3 to 5 working days. This allows us to check and pack the bikes.

We deliver bikes free to much of the UK mainland via tracked courier service 

Delivery timescale is typically 1 to 2 working days Monday to Friday, note this is dependant on the courier.

Contact us if you require a Saturday delivery, as this will incur an extra charge.  

UK Delivery on Orders Less Than £50

If your order is less than £50 then we offer Royal Mail Standard (24 or 48) and Royal Mail Tracked (24 or 48) services.

Some items are free delivery, otherwise delivery charges start from £2, dependant upon weight and size.

Delivery price and options are calculated and displayed during the checkout process, you can obtain a quote by viewing your cart.

Sometimes we may use couriers such as DPD, TNT and Hermes instead of Royal Mail

If we do this, we always ensure that the same service is provided. So if you selected Royal Mail 24 Tracked and we use an alternative

courier, the order will still be delivered via a next day tracked service.

UK Priority Delivery

We can deliver sooner than our standard delivery options, if you need your items urgently.

This incurs an extra charge,  Contact us so we can provide info on pricing and delivery timing.

Europe Delivery

We deliver to Europe.  Prices for small packages to Europe are calculated during checkout.

You can check prices via View Cart 

For larger item delivery, if a price is not shown as available please Contact us for details and prices.

Important - Since January 1st 2021 as the UK is no longer part of the EU, EU customers will need to pay import duty fees to receive their goods.

Please ensure you understand the charges you will need to pay before placing an order with us.

More info on EU Delivery Charges here 

Worldwide Delivery

We deliver some products worldwide. Many prices are calculated automatically and available during checkout.

We sometimes use a different courier to that stated during checkout. If so, the alternative courier will offer the same level of service.

Please note that the pandemic is impacting international delivery times, see the Corona News Update.

If a shipping cost to your location is not shown please Contact us for details and prices.

International Delivery - Rechargeable Battery Products

Please note we are unable to ship products with rechargeable batteries to any international (non-UK) destination.